Legal

Terms &
Conditions

Last updated 1 June 2026 · Velora, 12 Marylebone Lane, London W1U 2NJ.

Use of our services

By booking, nominating, or ordering with Velora you agree to provide accurate information and to use our services lawfully and in good faith.

Pharmacy services

All services are provided by GPhC-registered professionals. Prescription-only medicines are dispensed only against a valid prescription.

Bookings

Appointments are confirmed by our team. Please give 24 hours' notice to amend or cancel an appointment.

Liability

Nothing in these terms limits our liability where it would be unlawful to do so. Always read the information supplied with your medicines.

Questions? Contact [email protected].